FAQs about Moderation

# The Question
9 Q: What are the requirements to create these intro videos?
A:

Your video must be of high quality.
We are sure that you will do the necessary to make this happen as it is in your best interest to make the best possible video of yourself so you can be booked and paid. No face usually means: no sales. Simple. Therefore, faceless videos are not allowed. In case you still want to do that, reach out to us and we will recommend you other teaching platforms where this is allowed.

However, we do want to give you our guidelines in case you are unsure. This is after all an FAQ.
High quality means that not only the quality of the image is high but also the quality of the content and the visibility of YOU i.e. your face! Ensure it is sharp, uncovered and completely in the picture.

For Personal Introduction Videos (PIV):
- screen-wide slides or clips may be used,
- clips with photos of people may be used only if they are relevant to your profile e.g. if you are a make-up artist and in such case you must have the permission to use those clips,
- your face and your voice must appear in sync,
- your face and your voice must appear at least 75% throughout the length of your video,
- your face and your voice may not appear inside a box, a circle or other kind of frame or placeholder,
- your face must cover at least 50% of the height of your video,
- if you use music or sound effects, you must have the license to use them,
- if you use images of any kind, you must have the license to use them.

If it's required to give attribution, write it in your Video description and we'll add it on YouTube.

 

For Course Introduction Videos (CIV):
- screen-wide slides or clips may be used,
- clips with photos of people may be used only if they are relevant to your Course e.g. if you are a photographer and in such case you must have the permission to use those clips,
- your face and your voice must appear in sync,
- your face and your voice must appear at least 50% throughout the length of your video,
- your face and your voice may appear inside a box, a circle or other kind of frame or placeholder,
- your face must cover at least 30% of the height of your video,

 

Sound Quality
Aim for an output of around -6dB to -3dB (check your meters)
Ensure that your voice is clear and pleasant to listen to i.e. use good EQ settings
If you use background music, ensure it is at least 16dB lower than the level of your voice.
If you use background music, ensure you have the license to use it. 

If it's required to give attribution, write it in your Video description and we'll add it on YouTube.

 

Language
75% of your video must be in spoken English and if you use another language to address your own market, you must translate it in English in a subtitles file in .srt format 
If you place titles in your video in a different language, they must also appear in your subtitles file in .srt format 
If you'd like, you are allowed to place burnt-in captions but they can only be in English and must be congruent and in sync with your voice.

 

Duration of the video
Shorter is usually better. Your video must be at least 30 seconds long and maximum 3 minutes long. This is the length of your own finished uploaded video.

You upload your video in 2 ways:
- an uncompressed version in a 16x9 .mp4 format and maximum size is 500MB via a public Google link, and
- an "unlisted" YouTube version of this uncompressed version via a YouTube link for our Team to quickly check

Ensure that your uncompressed linked Google video "name" contains all the information our Video Editors need: size, dimensions, quality, format, etc.
Example:
English-Language-Coaching-For-Project-Presentation-on-5StarTeachers-by-Davido-CIV-1920x1080-16x9-60fps-20260129.en_GB.mp4

 

Video Approval
Once your video is approved, our Video Editors will download your uncompressed version and add a 5StarTeacher pre-roll and an end-roll to it. They will then upload this version onto our YouTube channel and link that video to your Video content. Once our Moderator has approved the work done by our Video Editors, they will publish it and then you can connect it to your Course if it's a CIV or to your profile if it's a PIV. In case you are a Pre-Teacher, it will automatically be connected for you.

 

Videos that cannot be approved
Because we can't list all the possibilities here (near infinite) we're still going to give you a few "common sense" ones: 
- make no references in any shape or form to other websites that you own
- make no references in any shape or form to other websites where you teach students acquired outside of our platform or want to teach our Students.
- make no references in any shape or form to other websites where you could connect with our Students e.g. your Linkedin profile
- Do not mention your last name. We know you love your last name, it's beautiful and important, but our platform is not a place to come harvesting Students without giving anything back.

If we cannot approve your video, our Moderator will leave you a comment that will clarify what you need to change and why.


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Teachers, Collaborators
8 Q: What is 5StarTeachers?
A:

Okay, here's 5StarTeachers in a nutshell. Every person above 18 who feels they are an expert in some thing, whatever that is, can come on board 5StarTeachers and create Courses to teach, coach or advise people from 6 to 106, 1-to-1, online via screen sharing and video calls.

Why? Because we believe in "Real Human Interaction"

And of course, to keep 5StarTeachers a 5-star platform all Teachers AND their Courses are thoroughly screened by our team. Every Teacher and every Course must have a high-quality introduction video. You don’t need a diploma or a degree to teach, coach or advise on 5StarTeachers but you do need to show us passion, experience, and a never-ending commitment to deliver great value and high quality.

If we can’t see this, we simply cannot accept your application. This is not to punish you, but to protect the quality we vouch for here on our platform. And for anyone who has experienced other teaching platforms, here, there is NO back-and-forth communication before Student buys. Just like on Amazon: They either buy or they don’t. And so, your introduction video becomes YOUR ticket to more sales.

And in return for your commitment our team will stand by you, and our platform is designed 
to make your life easier and will help you set lots of “strategic” marketing features that allow you to define your own niche, your own market so you can stand out from the crowd even as we grow. And so that you don’t need to build your own website or platform to attract Students, sell your Courses and earn money.

This is a teacher-centred platform where we take GREAT care of our Teachers, first. Because it's the basis for providing high quality and GREAT value to our Students.


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Anyone, Teachers
7 Q: What are the steps to become a 5StarTeacher?
A:

Steps to become an approved 5StarTeacher:

1. Sign up "as a Teacher" and choose either Teacher, Coach, Consultant or Expert. (a LinkedIn profile is required)
2. Verify your account. (via email)
3. Take our Pre-Teacher Training Quiz (easy) and agree to the terms and conditions.
4. Update your profile, (our system will guide you). 
5. Create your first Single-session Course.
6. Create 50 Sessions available for booking (your availability).
7. Create a short Personal Introduction Video. 
8. Create a short Course Introduction Video.

When you are happy with your content, set each of these items to "Ready to go!" and your profile will go in our moderation queue.

9. Allow 48 hours for our team to check and moderate your profile and content. If certain changes are required, we will communicate this with you.
10. If all is good, our CEO will book one of your Available Sessions to have a short interview with you.
11. And if that is all good: CONGRATULATIONS! You have just become an approved 5StarTeacher.

Now start earning money from wherever you are in the world by sharing massive amounts of value via teaching, coaching, or advising 1-to-1 online, via screen sharing and video calls. Yay!

Good to know: Check your profile page to see a comprehensible profile status card. (this is private info)


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Teachers
6 Q: Will Students message me before they buy my Course?
A:

No. Out of the question.

Why not?
When you are an approved 5StarTeacher on our platform, your profile, your Courses, and your videos have been thoroughly screened and checked by our Team. The "5star" part in our name is congruent with our commitment: to always deliver high quality and great value. We don't want anyone to waste your time. And therefore we do things differently.

Your "paid" Single-session Course is the best opportunity to show your Students what value you have to offer and the best opportunity for them to experience you as a teacher, coach, consultant or expert in the field.

So make sure that you have created a 5-star value Course with an attractive title, a concise and clear Course description and a confident Course Introduction Video which will function as your sales pitch. And if that is all 5-star quality, it will be approved by our Team and we're sure Students will take your Courses.

No back-and-forth sales conversations before they buy on our platform.
They either buy, or they don't. Just like on Amazon.


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Teachers
5 Q: How many Courses can I create?
A:

Currently you can create as many Courses as you like on our platform. We wouldn't encourage you to do so because it would become a mess for you in the first place. 

However, you can only ever have a maximum of 5 Single-session Courses and 5 Multi-session Courses activated at any one time. Whether they are listed or unlisted Courses, doesn't matter. This means that you can have a maximum of 10 Courses in total that are "available" for booking. 

Note i: You can only activate Courses that are moderated and approved by our Team.
Note ii: Your Course does not need to be moderated and approved by our Team when you simply duplicate it and set a different price. If you also update other fields, this Course might need to go back in the moderation queue for our Team to check it.


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Teachers
4 Q: How do you review or moderate my Courses?
A: Good question. We always say: do the right thing, every time. We believe that doing the right thing is to ensure that you don't trick people, that you don't scam them, that you don't write any English mistakes (use an Ai to correct your English if necessary), that you don't create low quality, not in your text, not in your videos, not in your images or thumbnails. And what about knowledge? Who are we to judge you on your knowledge of the subject you want to teach? Do we need an expert on our team for every possible subject or topic who is "more" experienced than you? We don't think so. Besides, that would be simply impossible. And what about degrees? Some teachers who have degrees are terrible teachers. Others who don't have degrees are some of the best. Therefore moderation is not a matter of knowledge or degrees. It is a matter of quality, experience, and commitment. And we agree, that is a subjective matter. But if we can't find that in your Course, it won't be approved. We are 5StarTeachers after all, not "4.9-star Teachers". So live up to it! And if it does happen that your Course can't be approved, our moderator will leave a comment for you on your Course on how to fix it.
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Teachers
3 Q: How many Courses can I activate?
A:

You can activate a maximum of 5 Single-session Courses and 5 Multi-session Courses at any one time. This means that you can have a maximum of 10 Courses in total that are available for booking at any one time. Some or all of these Courses can be set to "Unlisted". If you choose that option, no one will find your Courses in our listing and search pages anymore.

A Strategy
You would choose to set all your Courses to "Unlisted" if you wanted to take 100% control of your own marketing efforts. This means, that you will have to share your Course links with your potential audience, e.g. on your social accounts. It could be a useful strategy to some 5StarTeachers who are, for example famous or have become too popular on the platform.


Note i: You can only activate Courses that are moderated and approved by our Team.
Note ii: If you don't have enough "Available Sessions" for the next 30 days, all your Courses will automatically be deactivated and you will be notified of that. In that case, simply add more available Sessions and activate your Courses again at the click of a button.


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Teachers
2 Q: If I duplicate my Course, will it have to go back into moderation?
A: Duplicating a Course is the easiest way to create a copy of an already approved Course. But you must select a different price. All Courses collect data so it's wise to not modify your Course but duplicate it and modify the duplicate instead. That way, you can easily do A/B testing. When you update certain fields on any approved Course, it will go back into moderation. The updated fields that will send your Course back into moderation are: - the title - the tag line - the subject - the Course type (if not Subject-only Course anymore) - the audience - the skill tags - the topic tags - the category - the English description - the English summary - any external links - any images - your own specific T&C (unless it's now blank) - your Course Intro Video
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Teachers
1 Q: I am not a native English speaker, can I still teach on this platform?
A:

But of course, you can.

You have to show us that you have at least a lower-intermediate English level so that our Students know there will be a common language that you can use to communicate with them in any case. And if the Student speaks your native language, feel free to ask if you are allowed to teach in your native language. It doesn't have to be English.


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Teachers