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FAQs about Profile Updates

Showing Teacher FAQs: 1 - 7 of 7

# The Question
7 Q: What are the requirements to create these intro videos?
A:

Your video must be of high quality.
We are sure that you will do the necessary to make this happen as it is in your best interest to make the best possible video of yourself so you can be booked and paid. No face usually means: no sales. Simple. Therefore, faceless videos are not allowed. In case you still want to do that, reach out to us and we will recommend you other teaching platforms where this is allowed.

However, we do want to give you our guidelines in case you are unsure. This is after all an FAQ.
High quality means that not only the quality of the image is high but also the quality of the content and the visibility of YOU i.e. your face! Ensure it is sharp, uncovered and completely in the picture.

For Personal Introduction Videos (PIV):
- screen-wide slides or clips may be used,
- clips with photos of people may be used only if they are relevant to your profile e.g. if you are a make-up artist and in such case you must have the permission to use those clips,
- your face and your voice must appear in sync,
- your face and your voice must appear at least 75% throughout the length of your video,
- your face and your voice may not appear inside a box, a circle or other kind of frame or placeholder,
- your face must cover at least 50% of the height of your video,
- if you use music or sound effects, you must have the license to use them,
- if you use images of any kind, you must have the license to use them.

If it's required to give attribution, write it in your Video description and we'll add it on YouTube.

 

For Course Introduction Videos (CIV):
- screen-wide slides or clips may be used,
- clips with photos of people may be used only if they are relevant to your Course e.g. if you are a photographer and in such case you must have the permission to use those clips,
- your face and your voice must appear in sync,
- your face and your voice must appear at least 50% throughout the length of your video,
- your face and your voice may appear inside a box, a circle or other kind of frame or placeholder,
- your face must cover at least 30% of the height of your video,

 

Sound Quality
Aim for an output of around -6dB to -3dB (check your meters)
Ensure that your voice is clear and pleasant to listen to i.e. use good EQ settings
If you use background music, ensure it is at least 16dB lower than the level of your voice.
If you use background music, ensure you have the license to use it. 

If it's required to give attribution, write it in your Video description and we'll add it on YouTube.

 

Language
75% of your video must be in spoken English and if you use another language to address your own market, you must translate it in English in a subtitles file in .srt format 
If you place titles in your video in a different language, they must also appear in your subtitles file in .srt format 
If you'd like, you are allowed to place burnt-in captions but they can only be in English and must be congruent and in sync with your voice.

 

Duration of the video
Shorter is usually better. Your video must be at least 30 seconds long and maximum 3 minutes long. This is the length of your own finished uploaded video.

You upload your video in 2 ways:
- an uncompressed version in a 16x9 .mp4 format and maximum size is 500MB via a public Google link, and
- an "unlisted" YouTube version of this uncompressed version via a YouTube link for our Team to quickly check

Ensure that your uncompressed linked Google video "name" contains all the information our Video Editors need: size, dimensions, quality, format, etc.
Example:
English-Language-Coaching-For-Project-Presentation-on-5StarTeachers-by-Davido-CIV-1920x1080-16x9-60fps-20260129.en_GB.mp4

 

Video Approval
Once your video is approved, our Video Editors will download your uncompressed version and add a 5StarTeacher pre-roll and an end-roll to it. They will then upload this version onto our YouTube channel and link that video to your Video content. Once our Moderator has approved the work done by our Video Editors, they will publish it and then you can connect it to your Course if it's a CIV or to your profile if it's a PIV. In case you are a Pre-Teacher, it will automatically be connected for you.

 

Videos that cannot be approved
Because we can't list all the possibilities here (near infinite) we're still going to give you a few "common sense" ones: 
- make no references in any shape or form to other websites that you own
- make no references in any shape or form to other websites where you teach students acquired outside of our platform or want to teach our Students.
- make no references in any shape or form to other websites where you could connect with our Students e.g. your Linkedin profile
- Do not mention your last name. We know you love your last name, it's beautiful and important, but our platform is not a place to come harvesting Students without giving anything back.

If we cannot approve your video, our Moderator will leave you a comment that will clarify what you need to change and why.


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Teachers, Collaborators
6 Q: Can I grade the English level of my Student?
A: If you are a native English speaker, you can update your Student's English level to the level you think they currently have. Doing so, is recorded on the Student's Profile revision log for the team to check in case a mistake was made. When the Student has a higher English level than they had previously set on their own profile, the Student will be quite happy because it opens more doors for them. The opposite, however, is a bit tricky. If you decide to downgrade their English level, please discuss this with the Student first. If the Student has a certificate which shows an English level congruent with their settings on their profile, please do not do this. If they can't prove it and you feel that having this incorrect English level on their profile is disadvantageous for the Student themselves and for other Teachers as well, then go ahead and change it.
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Teachers
5 Q: What are the steps to become a 5StarTeacher?
A:

Steps to become an approved 5StarTeacher:

1. Sign up "as a Teacher" and choose either Teacher, Coach, Consultant or Expert. (a LinkedIn profile is required)
2. Verify your account. (via email)
3. Take our Pre-Teacher Training Quiz (easy) and agree to the terms and conditions.
4. Update your profile, (our system will guide you). 
5. Create your first Single-session Course.
6. Create 50 Sessions available for booking (your availability).
7. Create a short Personal Introduction Video. 
8. Create a short Course Introduction Video.

When you are happy with your content, set each of these items to "Ready to go!" and your profile will go in our moderation queue.

9. Allow 48 hours for our team to check and moderate your profile and content. If certain changes are required, we will communicate this with you.
10. If all is good, our CEO will book one of your Available Sessions to have a short interview with you.
11. And if that is all good: CONGRATULATIONS! You have just become an approved 5StarTeacher.

Now start earning money from wherever you are in the world by sharing massive amounts of value via teaching, coaching, or advising 1-to-1 online, via screen sharing and video calls. Yay!

Good to know: Check your profile page to see a comprehensible profile status card. (this is private info)


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Teachers
4 Q: Can I grade the English of my Student?
A: If you are a native English speaker, you can update your Student's English level to the level you think they currently have. Doing so, is recorded on the Student's Profile revision log for the team to check in case a mistake was made. When the Student has a higher English level than they had previously set on their own profile, the Student will be quite happy because it opens more doors for them. The opposite, however, is a bit tricky. If you decide to downgrade their English level, please discuss this with the Student first. If the Student has a certificate which shows an English level congruent with their settings on their profile, please do not do this. If they can't prove it and you feel that having this incorrect English level on their profile is disadvantageous for the Student themselves and for other Teachers as well, then go ahead and change it.
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Teachers
3 Q: Can anyone book my Course?
A:

Our Teachers are the heart of our platform and we want them to be in control as much as possible of who can book their Courses. 

Therefore our Teachers can set their own audience requirements on their Courses as follows:
1. a required minimum English level,
2. a required Student level, and
3. a required gender

Any Student who does not meet any of these requirements, cannot book your Course.

Why is this so?
To avoid disappointment and to keep it fair. 

Minimum English level
By default the minimum English level set on every Course is "Beginner" but you, the Teacher, can change it as you like. If the Student can't speak your native language and can't speak English at a level that you require for this Course, that would be a serious problem if we allowed that. We want to avoid this at all costs.

Student level
By default the Student level is set to "adult". If you want to teach under 18s (kids), you must upload a valid Certificate of Good Conduct (CGC) on your Teacher profile and have it approved by our team. Your CGC is kept private but the Student will see a check mark so they understand that we have approved your CGC. Your CGC must be issued within the last 6 months as of the current date.

Say you wanted to specifically teach Students of a particular Student Level e.g. Primary 6 because you want to teach them English in preparation for their English Secondary School Interview, that should be possible. When you set it to be this level, only Students who have set that level on their profile will be able to book your Course.

Gender
By default the gender for your Course is set to "any" but let's say that you only wanted to teach "female" Students, you'd then set it to "female any". Then Students who are males, cannot access or book your Course. And if you only wanted to teach people from the LGB community, you'd set it to LGB.
Explore all options on our platform.

We strongly believe that no one should be forced to teach people of a particular gender, accept any English level or Student level. And conversely, no one should be forced to learn from a Teacher if they do not agree with them based on gender, language, degrees, expertise, ideologies, skills or abilities. We built this platform for it to be ethical and fair. And that's how it should be if we want you to have the happiest and best possible experience in learning, improving and growing.

 


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Teachers
2 Q: Why do you need to know my gender?
A:

Case Student:
Imagine you are the mother of an 8-year-old girl and you want your daughter to learn English but ONLY from a "female" native English teacher. That should be possible and so in order to make that possible, we have to ask you, the Teacher, for your biological gender.

Case Teacher:
Imagine you are a female Teacher and you only wanted to teach "women". That should be possible too and so in order to make that possible, you can set a required gender on your Courses so that only people with that gender can see and buy your Course. This way, you can't be disappointed. We believe that is but fair and provides REAL value for both the Student and the Teacher.

Note: We do not explicitly show anyone's gender on the platform, it's only used through search filters.


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All Students, Teachers
1 Q: What are the requirements to become a Teacher on 5StarTeachers?
A:
  1. show us that you are a teacher at heart
  2. show us that you truly care
  3. show us that you are passionate about the things you want to teach, coach or advise on
  4. show us that you have substantial experience in the field of what you want to teach, coach or advise on
  5. be at least 18 years old
  6. have at least a lower-intermediate English level
  7. have a Linkedin profile (private info)
  8. your bank details to receive payments (private info)
  9. your phone number (private info)
  10. add a quality profile picture
  11. add a quality Personal Introduction Video (PIV)
  12. add a quality Course Introduction Video (CIV)


Note: To teach under 18s (kids), you must have a Certificate of Good Conduct (CGC) issued by your local Police within the last 6 months. (private info)


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Teachers