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A:

Sure.

Case:
Imagine you are a native Spanish speaker and so is your Student and let's say you are an expert in finance. You can choose to teach in Spanish, of course. Why not?

Case:
Imagine you wanted to teach French to Students whose mother tongue is Japanese. That should be possible. But do make sure to set a "required minimum English level" on your Course to ensure your Japanese Student can communicate with you in case they can't express themselves enough in French. There must always be a common language for you to communicate with your Students. And as a 5StarTeacher, this is YOUR responsibility.

Good to know:
When Students sign up on our platform, they must set their own English level.
Also, you can add up to 4 language translations of your Course description on your Course page to attract Students who speak those languages. Another great marketing strategy.

A:

Case Student:
Imagine you are the mother of an 8-year-old girl and you want your daughter to learn English but ONLY from a "female" native English teacher. That should be possible and so in order to make that possible, we have to ask you, the Teacher, for your biological gender.

Case Teacher:
Imagine you are a female Teacher and you only wanted to teach "women". That should be possible too and so in order to make that possible, you can set a required gender on your Courses so that only people with that gender can see and buy your Course. This way, you can't be disappointed. We believe that is but fair and provides REAL value for both the Student and the Teacher.

Note: We do not explicitly show anyone's gender on the platform, it's only used through search filters.

A:

Sure.

We want you, the Teacher, to have full control about who can see and book your Courses and a lot more features that will help you create your own strategy, your own audience and niche market in this marketplace so that you can stand out and teach the people you really love teaching.

Why would you be forced to teach people you don't like? To us, that doesn't make any sense.
Let's change that, shall we?

A:

Good question!

Our platform allows each Teacher to create different marketing strategies for each Course. The first and foremost thing is to create each Course with 5-star content: a great Course Introduction Video, description, title, tag line, tags, images, video thumbnail, etc.

Besides that, you can:

1. Create a Course Request from your own Course
2. Create an Added Value article and connect your Course to that so it will show up as an "ad" on the AV article.
3. Provide a downloadable Course file. Then, once they pay, they can instantly download that file.
4. In your Course description mention that you create specific tailor-made files for your Students when they buy the Course. Examples are: "audio recordings", "voice recordings", "downloadable files" e.g. code, calculations, spreadsheets, etc.
5. In your Course description mention that "you" take the notes for your Student. Then, they can just watch, interact with you and review their notes any time after their Session.
6. Use the default required settings for your audience so that you target the largest audience possible: Student level, English level, gender, etc.
7. Set your required commitment to all commitments
8. Set your classroom options to the most popular ones e.g. Zoom, Google Meet, MS Teams, etc.
9. Work together with Influencers: set the Influencer's coupon code and their email on your Course (these are never shown to anyone) They will do the marketing for you in return for an agreed deal you have with them.
10. Provide a Single-session Course free of charge: set "your own coupon code" in order to do that. Then market this Course with the coupon code in your circles.

A:

1. show us that you are a teacher at heart
2. show us that you truly care
3. show us that you are passionate about the things you want to teach, coach or advise on
4. show us that you have substantial experience in the field of what you want to teach, coach or advise on
5. be at least 18 years old
6. have at least a lower-intermediate English level
7. have a Linkedin profile (private info)
8. your bank details to receive payments (private info)
9. your phone number (private info)
10. add a quality profile picture
11. add a quality Personal Introduction Video (PIV)
12. add a quality Course Introduction Video (CIV)

Note: To teach under 18s (kids), you must have a Certificate of Good Conduct (CGC) issued by your local Police within the last 6 months. (private info)

A:

No, it doesn't. Students buy or they don't buy.

We ensure that you have lots of features and functionality that you can use to make your Course stand out. When Students search for Courses in which they are interested, we give every Course a chance to be found. We're not like Google who only float the most liked, most seen to the top. But the reason why they would buy your Course has everything to do with the value you offer in your Course, the Course price, the Course features you've set that are attractive to them (e.g. screen sharing options, course files, repeat bookings, coupon codes, influencer connections, etc.), and the quality of your Personal Introduction Video (PIV) and your Course Introduction Video (CIV).

A: Most likely you have not yet verified your email address. Go find the first email we have sent you, something like this "****5starteachers.net". There you should see a link that you need to click which will log you in automatically and verify your email address. From then, you can do anything you need to do: book Courses, book Sessions, save Teachers, sign up for Events, create Course Requests and much much more.

A: Log in to your account. Make sure you have verified your email address. Now click on your name in the top right corner. This sends you to your account page. Scroll down until you see a button that says "Update Profile" click that and you're good to go. Note: Your profile is different from your account.

A: Click the sign-up button anywhere on the website. Then follow the instructions. We have quite a few questions before you can sign up as a Student or a Teacher or an Influencer. We ask many questions so you can get the most out of your account on our platform.

A:

But of course, you can.

You have to show us that you have at least a lower-intermediate English level so that our Students know there will be a common language that you can use to communicate with them in any case. And if the Student speaks your native language, feel free to ask if you are allowed to teach in your native language. It doesn't have to be English.

A:

Signing up is always free of charge. And there is no subscription fee.

If you wish to book a Course with one of our 5StarTeachers, you'll have to pay the price they have set for their Course. Remember, this is not a video Course platform. It's 1-to-1 learning with the 5StarTeacher from the Course via screen sharing and video calls.

A: Look in your spam folder first, it might be there. If it's not there, try to sign up again with the same email address. If the system says that this email address is already taken, chances are you've signed up correctly. You can always reach out to us via the contact form, we'll resend you a verification link.

A:

Here's why:

1. first and foremost: the acquired Student can report you for this at any time. And if they do, you are liable to prosecution. Is it really worth it?
2. it may be convenient for you as a Teacher but may be less convenient for the Student e.g. they have a guarantee,
3. you would have to create, market and sell your Courses on your own,
4. you would have to spend 'unpaid' time selling and pitching your Courses to potential customers,
5. you may not have the exposure to lots of potential customers who come here to find the right teacher, coach, consultant or expert in the field for them,
6. we'll make sure you'll miss the convenience of using our platform by continuously improving the user experience on our platform. That's a guarantee.

A: Teachers set the minimum required English level that their Students must have to book their Course. That is their choice. All screened and approved Teachers have at least a lower-intermediate English level so that there is a common language for communication: English. All Students must set their English level at sign-up so that they can only find and book Courses which are suitable for their English level. If that were not the case, both the Student and the Teacher would be very disappointed. We want your experience to be as smooth as possible.

A:

It depends.

You can reschedule your Session as long as you have:
1) available rescheduling quotas left, AND
2) the Course is not yet finished, AND
3) the Session you wish to reschedule has not passed the Session expiry date yet.

When you reschedule such a Session, it will disappear but you will receive 1 extra Session quota for Session booking. However, your rescheduling quotas will be reduced by 1.

Case 1:
Suppose you bought a 4-Session Course which started on 25 Mar 2026 and ends on 25 Apr 2026. As per usual, for each 4-Session Course that you book, you get 1 Rescheduling Quota, i.e. 1 chance to reschedule a previously scheduled Session. Now, suppose you previously booked a Session for 21 Apr 2026 and you have not used your rescheduling quota yet. And suppose that today's date is 20 Apr 2026 and your Session has not passed the expiry date yet (important). You can now still reschedule your Session but you must do so before the end date of the Course, in this case: before 25 Apr 2026.

Case 2: 
You bought a Single-Session Course that has no rescheduling quotas on 25 Mar 2026. As per usual with Single-session Courses, your Course will end on 25 Apr 2026 i.e. 1 month after the start date, the date of purchase. Suppose that today's date is 20 Apr 2026 and you booked a Session for 21 Apr 2026. If you can't be present for this Session, you'll lose that Session because you don't have any rescheduling quotas. You can still enter a message for the Teacher in the Session Notes of that Session explaining that you won't be able to attend and ask for notes or assignments. Your Teacher will see this and will understand your situation and provide the asked if possible.

A:

There is a difference between cancelling and rescheduling.

Rescheduling could be allowed if you still have "Rescheduling Quotas" left and your booked Session has not yet passed the Session Expiry Date. Then that's a reschedule.

Cancelling is when either you have no more Rescheduling Quotas left or your booked Session Expiry Date has already passed (but the Session hasn't yet started). So if you cancel, the Teacher is automatically notified and they must still provide you with the Session notes for that Session and give you assignments if necessary so that not all is lost. Good or good?

Wanna learn more? Check out "Rescheduling" and "Session Expiry Date" in our FAQ section.